Terms & Conditions

General, please also see privacy policy All transactions are handled by our own staff using secure servers Secure Trading . If there will be any delay in despatching your order to you, we will contact you by email to ensure you are kept informed. All UK orders where possible, are sent by next day courier to ensure security and prompt delivery. Some products may be dispatched direct from the manufacturer and this could take 10 working days.

Detailed Terms & Conditions

By ordering the Products you are acknowledging that you understand and agree to be bound by the terms and conditions set out below.

General Information

Details of the amount, type and price of Products ordered by you are set out in the order form which you submit to us via this web site. The price of each Product stated on the order form is only valid for as long as such price is stated on the order form.

Confirmation of Order

We will promptly send you a confirmation email confirming your order. This email will contain order details and the transaction reference number.

Delivery

The Products will be delivered to the address submitted by you as the address for delivery on the order form (or, if no such address is submitted, the address of the cardholder) within [30] days of the day on which you submit the order for such Products to us, but usually within 2/3 working days. Delivery charges where applicable are shown at the bottom of each product page and can be viewed prior to adding the product to your basket. Carriage charges are to UK Mainland only. Northern Scotland, Scottish Islands, Channel Islands, N. Ireland and Eire please call 01296 393133.

Returns Policy

If the Products arrive in a damaged condition you must inform us by telephone or email immediately and in no circumstances more than 3 days after receipt. We will then promptly arrange for collection and delivery of replacement products. If we are unable to arrange that the Products are delivered to you within a reasonable time, we will inform you of this and either reimburse any sums paid by you in relation to such Products or, with your agreement, arrange that the Products are delivered to you by another date.

Cancellation Right

If you decide within 7 working days (starting on the day after you receive the Products) that you no longer require the Products then you are entitled to cancel the order by sending us notice of such cancellation by email, fax or letter within such 7 working day period. If we have not despatched your order, we will cancel it and refund your *credit card with the purchase amount less a transaction fee of 10% to cover our costs. If we have already despatched the goods, they must first be returned to us in perfect condition and in full (i.e. you must return the entire order unused and in original packaging). Once we have received the goods back and are satisfied they have not been used, we will refund you *credit card with the purchase amount less our postage and packing costs and less a 10% re-stocking fee. You are only entitled to cancel the contract if when we receive the Products they are in the exact condition in which they were delivered to you. In the event that you are entitled to a refund please note that such refund will be made by a company cheque.
*Paypal refunds will be company cheque.

Statutory Rights

These terms and conditions, including the cancellation policy, do not affect your statutory rights. This website Is subject to the law of England and Wales and any disputes will be dealt with the Courts of England and Wales. If ordering outside of England and Wales It is your responsibility to check with your local laws as to the legality of our products. E.H.Oakley & Co. Ltd shall not have any liability whatsoever or be deemed to be in default for any delays or failure in performance under these Terms and Conditions resulting from acts beyond its control, including but not limited to acts of God, acts or regulations of any governmental or supranational authority, war or national emergency, terrorist activities accident or fire.

Instructions

All operating instruction and warnings should be fully read before use of the equipment Terms and Conditions Relating to Using our Website.

Disclaimers

1. We have taken care In the preparation of the content of this web site and the system for fulfilling your accepted order. Neither we nor our directors or employees or related companies shall be liable for any losses or claims arising directly or indirectly from use of this web site or purchase by you through this web site of any products .
2. Any links on this web site to other web sites are provided for your interest only and we have no control over these sites and therefore no responsibility or liability for their content or services supplied through them. Any link to such sites does not imply any endorsement of content or service. Copyright and use of material.
3. All information, data, text, images, graphics, artwork and the selection and arrangement of same as well as links, software and source code on the web site are subject to the copyright of OakleyWeigh.co.uk or its contractors. All rights are reserved. No part of the web site may be reproduced in any form or by any means without our prior written consent except for the sole purpose of placing an order or corresponding with us. Our name and logo and all related product names and logos are our trade names/trade marks and may not be used without our prior written consent.

Privacy Policy

We are committed to protecting your privacy, however we cannot ensure or warrant the security of any information which you transmit to us and you do so at your own risk. We use the information we collect about you to process orders, to provide you with a personalised experience of this web site and the services/goods we provide (where appropriate) and to improve on an on-going basis the web site and the services/goods we provide. We do not sell trade or rent your personal information to others. We may provide aggregate statistics about customers, sales, traffic patterns and related site information to reputable third parties, but these statistics will not include any information which could be linked to you personally. By using our web site you consent to the collection and use of Information you submit and we compile for the purposes described in this paragraph, including with third parties outside the European Economic Area. If we decide to change our privacy policy we will post those changes on this page.

Miscellaneous

These terms and conditions together with any other terms expressly referred to In these terms and conditions contain the entire agreement between us relating to the subject matter covered. You and we unconditionally waive any rights to rescind, repudiate or claim damages against the other on the basis of any statement or representation made by or on behalf of the other not set out or referred to in these terms and conditions unless such statement was made fraudulently. 6. If any of these terms (or part of them) are held to be invalid or unenforceable then the validity and enforceability of the remaining provisions (or part provisions) shall not be affected. 7. These terms and conditions do not affect consumer statutory rights. 8. If you need to contact us, please email sales@oakleyweigh.co.uk

Warranty

All goods are covered by a 12 month return to base warranty at your own cost. The warranty does not cover misuse/accidental or otherwise damage to goods.