Delivery & Returns Summary

Delivery

• Most orders arrive within 2–3 working days
• Some items may take up to 10 working days if shipped directly from suppliers
• Maximum delivery time is 30 days
• Delivery costs are shown clearly at checkout

Returns

• Please report any damaged or faulty items within 3 days of delivery
• You can cancel your order within 7 working days of receiving it (change of mind)
• Items must be unused and in original packaging to qualify for a refund

Refunds

• Refunds are processed once returned items are received and inspected
• Refunds may include deductions for:
  • Original delivery charges
  • A 10% restocking or administration fee (where applicable)

Warranty

• All products come with a 12-month return-to-base warranty
• Covers manufacturing faults only
• Does not cover accidental damage or misuse

By completing your order, you agree to our delivery and returns policy.