Delivery & Returns Summary
Delivery
- Most orders arrive within 2–3 working days
- Some items may take up to 10 working days if shipped directly from suppliers
- Maximum delivery time is 30 days
- Delivery costs are shown clearly at checkout
Returns
- Please report any damaged or faulty items within 3 days of delivery
- You can cancel your order within 7 working days of receiving it (change of mind)
- Items must be unused and in original packaging to qualify for a refund
Refunds
- Refunds are processed once returned items are received and inspected
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Refunds may include deductions for:
- Original delivery charges
- A 10% restocking or administration fee (where applicable)
Warranty
- All products come with a 12-month return-to-base warranty
- Covers manufacturing faults only
- Does not cover accidental damage or misuse
By completing your order, you agree to our delivery and returns policy.