Privacy Policy

This privacy policy sets out how Oakleyweigh (E.H. Oakley & Co Ltd) uses and protects any information that you give when you use this website.

Oakleyweigh is committed to ensuring that your privacy is protected. Any personal information you provide will only be used in accordance with this privacy policy and applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may update this policy from time to time. You should check this page periodically to ensure you are happy with any changes.

Who We Are

Oakleyweigh (E.H. Oakley & Co Ltd)
Unit 4 Ladymead Business Park
Quainton, Aylesbury
Bucks, HP22 4AN
Email: info@oakleyweigh.co.uk

What We Collect

We may collect the following information:

Name
Contact information including email address and telephone number
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers

How We Collect Your Data

We collect data when you:

Fill in forms on our website
Contact us by email or telephone
Request information or services

What We Do With the Information We Gather

We require this information to understand your needs and provide you with a better service, including:

Internal record keeping
Improving our products and services
Responding to enquiries
Sending promotional emails (where you have opted in)
Conducting market research
Contacting you by email, phone, or post

Telephone calls may be recorded for training, quality assurance, and compliance purposes. These recordings are stored securely and processed in accordance with applicable data protection laws.

Lawful Basis for Processing

We process your personal data under the following lawful bases:

Consent – where you have given clear consent
Contract – where processing is necessary to fulfil a contract
Legitimate interests – to improve our services and respond to enquiries
Legal obligation – where required by law

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

Security

We are committed to ensuring that your information is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

How We Use Cookies

A cookie is a small file placed on your device. Cookies help us analyse web traffic and improve our website.

We use cookies to:

Analyse website traffic
Improve user experience

You can choose to accept or decline cookies through your browser settings.

Links to Other Websites

Our website may contain links to external websites. Once you leave our site, we do not have control over other websites and are not responsible for their privacy practices.

Controlling Your Personal Information

You may choose to restrict the use of your personal information:

By not opting into marketing communications
By contacting us to withdraw consent

We will not sell or distribute your personal information to third parties unless required by law or with your permission.

Your Data Protection Rights

Under UK data protection law, you have the right to:

Request access to your personal data
Request correction of inaccurate data
Request erasure of your data
Object to or restrict processing
Request transfer of your data (data portability)

To exercise any of these rights, please contact us at info@oakleyweigh.co.uk.

We will respond within one month.

Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK’s data protection authority:

Information Commissioner's Office (ICO)
Website: https://www.ico.org.uk

Contact Us

If you have any questions about this privacy policy or your personal data, please contact:

Email: info@oakleyweigh.co.uk
Address:
Oakleyweigh (E.H. Oakley & Co Ltd)
Unit 4 Ladymead Business Park
Quainton, Aylesbury
Bucks, HP22 4AN

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name	COOKIE Description
CART	The association with your shopping cart.
CATEGORY_INFO	Stores the category info on the page, that allows to display pages more quickly.
COMPARE	The items that you have in the Compare Products list.
CURRENCY	Your preferred currency
CUSTOMER	An encrypted version of your customer id with the store.
CUSTOMER_AUTH	An indicator if you are currently logged into the store.
CUSTOMER_INFO	An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS	Stores the Customer Segment ID
EXTERNAL_NO_CACHE	A flag, which indicates whether caching is disabled or not.
FRONTEND	You sesssion ID on the server.
GUEST-VIEW	Allows guests to edit their orders.
LAST_CATEGORY	The last category you visited.
LAST_PRODUCT	The most recent product you have viewed.
NEWMESSAGE	Indicates whether a new message has been received.
NO_CACHE	Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history if you have asked the site.
POLL	The ID of any polls you have recently voted in.
POLLN	Information on what polls you have voted on.
RECENTLYCOMPARED	The items that you have recently compared.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS	The products that you have recently viewed.
WISHLIST	An encrypted list of products added to your Wishlist.
WISHLIST_CNT	The number of items in your Wishlist.